Data Processing Agreement (DPA)
Also: DPA
A contract GDPR requires between a data controller and any processor handling personal data on its behalf, setting out how that data may be used and protected.
Why it matters
Every tool that processes your customers' or prospects' personal data on your behalf, your email platform, CRM, analytics, hosting, needs a DPA in place. Missing DPAs are a common gap that surfaces in security reviews and audits.
What good looks like
Compliance means having a signed DPA with each processor, covering the scope of processing, security measures, sub-processors, and data handling on termination.
In the European market
DPAs are central to EU compliance and routinely requested by European enterprise buyers during vendor assessment, so having them ready is also a sales accelerator.
Related terms
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